Shipping and payment

Transport method	Payment in advance	Cash on delivery
Balíkovna (pick-up point)	65 CZK	+ 50 CZK
Česká Pošta - home delivery	99 CZK	+ 50 CZK
Zásilkovna (picku-up point)	89 CZK	+ 50 CZK
GLS (home delivery)	89 CZK	+ 50 CZK
Personal pickup at the store	Free of charge	Free of charge
GLS Slovakia (home delivery)	119 CZK	+ 50 CZK
Delivery to European countries	see below	Not available

For purchases over CZK 2500, shipping is FREE (only via GLS in the Czech Republic)!

All prices below are in EUR and for packages up to 5 kgs *
Maximum package dimensions are limited - the sum of lenght of all 3 sides is 120 cm, longets side limit is 70 cm
If you want to order some larger items (like baskets, carts or large backpacks), please email [email protected] and we'll figure out the shipping with you individually
If you want to have the package delivered to a country wich is not listed below (ie. Montenegro), use the same email and we will try to figure it out with you

* the only exceptions are UK and USA where the prices are for packages up to 2 kgs

Always inspect the parcel from carefully and refuse to accept it if it shows serious signs of mechanical damage. In the case of only slight damage to the package, due to its nature, the goods should not be damaged (in the case of an order for discgolf discs).
If possible, open the parcel in front of the postman or courier.
If you receive a package with damage and later discover that the goods inside are damaged, the carrier will no longer accept the claim.

You will choose your payment method during the ordering process. Ultimo.cz currently supports the following payment options:

You will pay the money upon receipt of the goods to the postal carrier, post office or GLS courier. The delivery fee is 30 CZK and is added to the total price in the last step of the order.
Both Czech Post and GLS couriers accept card payments.

Once you submit your order, you will receive an email confirmation.
You will also receive an invitation to pay the contract containing the amount, account number and variable symbol under which the payment is to be made by e-mail.
The money you send us will be credited within 1-3 days after you send it. After the payment is credited to our account, we will send the goods to you immediately.
If you want to speed up the clearance of your shipment, send us an email confirmation of payment - this eliminates the wait for payment to be credited to our account.

Please wait for an e-mail notification that the goods are ready for collection. You can pay in cash or by credit card in our store.

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